"This is the first concept I want all of my collaboration students to master."
- Kevin Wallace, CCIEx2 #7945 (Collaboration & R/S) and Cisco Press Author

Watch this free video, and download the assessment quiz free. You'll learn:

  • What CALL AGENT options you have
  • How a voice mail server "knows" who's calling
  • Which protocols let Cisco IM & Presence servers do their magic
  • How to manage tons of TelePresence devices from a single app